Shipping policy

Welcome to Campmord Shop

Thank you for choosing to shop with us at http://campmord.shop/, your destination for premium women’s shoes and handbags. Below, you’ll find our detailed Shipping Policy, outlining the terms and conditions that govern the delivery of your purchases. We’re committed to ensuring your items reach you efficiently and in excellent condition.

Order Processing Timeline

Once you place an order, it undergoes a thorough preparation process, including verification of details, a quality assurance inspection, and secure packaging tailored to protect your women’s footwear and handbags. We aim to transfer all orders to our fulfillment team for dispatch within 1 to 3 business days from the date of purchase.

During peak seasons or promotional periods, such as holiday sales, we may experience an influx of orders, potentially extending processing times by a few additional days. Should this occur, we appreciate your patience as we work diligently to maintain our standards. In cases where an unexpected delay significantly impacts your order’s shipment, our team will proactively notify you via email or a phone call to keep you informed.

Shipping Duration

Shipping duration refers to the time it takes for your carefully packaged items to travel from our fulfillment center to your doorstep. We offer two delivery options to suit your needs:

  • Standard Shipping: Typically arrives within 3 to 5 business days.
  • Expedited Shipping: Designed for faster delivery, arriving in 1 to 2 business days.

Total Estimated Delivery Time
The total estimated delivery time is the sum of the processing time and shipping time:

For Standard Delivery: 4-8 working days (1-3 days for processing + 3-5 days for shipping).
For Expedited Delivery: 2-5 working days (1-3 days for processing + 1-2 days for shipping).
Please note that these are estimated times and may vary due to high order volumes, holidays, or unforeseen circumstances. We will notify you of any significant delays.

Shipping Costs and Eligibility

We proudly ship to customers across Australia, Canada, the United States, and select international destinations. Our shipping rates are structured to provide value while ensuring reliable delivery of your women’s shoes and handbags:

  • Free Shipping: Available on orders totaling $60.00 or more, as a thank-you for your purchase.
  • Standard Shipping: For orders between $0.00 and $59.99, a flat rate of $5.00 applies.
  • Expedited Shipping: Available for all orders at a cost of $10.00, ideal for those needing their items sooner.

Please note that shipping fees are calculated at checkout based on your order total and selected delivery method. Delivery timelines are estimates, and while we strive for punctuality, unforeseen delays—such as weather conditions or carrier issues—may occasionally affect arrival dates.

Shipment Notification and Tracking

Once your order is on its way, we’ll send you a Shipment Confirmation email containing a unique tracking number. This allows you to monitor your package’s journey from our fulfillment center to you. The tracking information typically becomes active within 24 hours of dispatch, giving you real-time updates on its progress. If you don’t receive this email, please check your spam folder or contact us directly for assistance.

Handling Delivery Issues

While we take every precaution to ensure your women’s shoes and handbags are shipped securely, Campmord Shop is not responsible for items lost or damaged during transit. If your order arrives compromised—perhaps with a scuffed heel or a torn handbag strap—please reach out to the shipping carrier promptly to initiate a claim. We advise retaining all packaging materials and the affected items in their original condition to support your claim process. For example, if a box arrives crushed, keeping it intact can help the carrier assess the issue more effectively.

Lost or Delayed Shipments

If your order hasn’t arrived within the expected timeframe, please use your tracking number to check its status first. In rare cases where a package is lost or excessively delayed, contact us within 30 days of your order date. We’ll work with the carrier to investigate and resolve the issue, though refunds or replacements for lost shipments are subject to our discretion and carrier confirmation.

Contacting Us

We’re here to assist with any shipping-related questions or concerns. Reach out to us at:

  • Email: [email protected]
  • Phone: +1 (463) 345-8029
  • Business Address: 4413 S Farnsworth St, Indianapolis, IN 46241, United States

Our team is dedicated to making your shopping experience seamless, from the moment you select your favorite pair of shoes or handbag to the time it arrives at your door.